#Cdr analyst training update

There is also some new export to Excel functionality that I've not fully explored. Think client/server and this allows me to keep the analysis part on my PC and I sync it up with the CV every day, or when I need immediate information no more leaving my PC turned on 24x7. When you start CS it now syncs with the CV program, keeping your historical CDR database complete. CV is a very tiny program that sits on any PC running 24x7, and its function is to collect the CDR information while the main CS program is not active. Recently the CS program has gained a new partner called CallVitesse, or CV for short. One of the downfalls was that the main CallSequiter program, which I call CS for short, must be running 24x7 in order to capture all of the 3CX server data. Need to know the number of simultaneous calls in use, CallSequiter can tell you, which is what I initially needed. I especially like how it shows outside callers traversing my IVR/automated attendant, leading to some necessary changes I was unaware of needing. CallSequiter connects to the server and records every bit of information about all of your calls. 3CX has a nifty provision to export CDR information in real-time through a direct connection. The CallSequiter program has been around for a spell and it slices and dices your CDR information pulled directly out of 3CX.

#Cdr analyst training update

I've not seen this major update posted anywhere so here goes.